If you dream of working for an airline and looking for a home-based opportunity, you have come to the right place. These days, work from home airline jobs are in great demand as many airline companies are now accepting home-based employees.
Airlines have realized that employees in various support services can do the job from home just as efficiently as when working from the office.
So, they are increasingly posting such jobs and hiring home-based employees.
Many of my readers keep asking me about these jobs. So for today’s article, I have done in-depth research to find the best companies posting regular work from home airline jobs.
I have also listed the type of home-based jobs available, the benefits, perks, and more.
These jobs are ideal for those who already work in the travel industry or are retired with relevant work experience.
Even for someone who looks to switch careers to airlines, it can be a great place to start. So, without further ado, let’s dive into the details.
Types Of Work From Home Airline Jobs
Though there are several work-from-home airline jobs available, almost all of them fit into the following categories.
1- Reservation Agents
Depending upon the need of the airline, a reservation agent can work via phone, email, or chat.
You will work from the comforts of your home and will address customer reservation needs helping them with their future travel plans.
The company may also ask you to promote its travel and other vacation packages.
2- Customer Support Agents
Customer support agents mostly handle customer requests like changes in flight details, cancelation, refund, etc.
These agents also handle complaints and other disputes.
3- Internal-Support Staff
They are the people who support internal airline staff in their day-to-day operations.
Technical support, human resources, shift and resource allocation, training, and accounting are some departments that rely on this department.
4- Sales And Marketing
Airline jobs from home are more than just airport support duties. If you have a sales and marketing background, you can also join promotion campaigns of airlines and help bring in ticket sales.
These job types have different requirements, pay grades, and job descriptions, depending on the airline company.
So let’s see some of the most common requirements for work from home airline jobs.
Requirements For Work From Home Airline Jobs
Various airline companies have a different set of skills and requirements for at-home jobs based on the work profile.
In most cases, you will work on the company’s web portal, where you’d find customer queries and handle them via e-mails, chats, or calls.
Sometimes, they also provide you access to some in-house specialized software or app.
Some basic requirements that most airline companies look for are:
- You must be at least 18 years of age.
- Must be a US resident.
- Have a degree, high school diploma, or equivalent.
- Basic computer knowledge.
- Excellent communication skills, both written and spoken.
- A problem-solving approach to resolve customer’s issues.
- Highly focused, organized, and detail-oriented approach towards work.
- Have a quiet home office setup with a computer, reliable internet, landline phone, etc.
- Though work experience is not mandatory, having some under your belt puts you ahead of the competition.
- Knowledge of a second language can be beneficial, but again, not mandatory.
10 Best Companies Offering Work From Home Airline Jobs
Here are the major U.S. based airlines that offer work from home airline jobs throughout the year. Not every company will have open positions all the time.
If you don’t find any openings at the time you visit them, don’t get disappointed. I have given the links to their websites. So, bookmark them and check back often.
Also, most of these airlines have communities you can join. This way you stay updated.
Alaska Airlines offers all its call center agents the opportunity to work from home. The company refers to them as reservation agents.
As a RA, you will handle a wide variety of issues and travel planning, including changes in travel plans, reward programs, and booking flights.
You must live within 100 miles of one of the on-site locations. Currently, they have call centers in Kent, WA, or Boston, MA.
If recruited, the company may ask you to work on-site for the first 6 months, after which you can switch to your home office.
The company pays you $12 per hour plus you will receive travel benefits and excellent insurance packages.
Started in 1925, Delta Airlines is one of the oldest airlines in the US.
Its main headquarter is in Atlanta, GA. The company partners with global airlines including AeroMexico, Air France, and KLM. So it has a global presence and occasionally offers work from home jobs not only in the US but internationally.
If hired, the company requires you to be on-site for six months, mainly for training. Once you get through, the company allows you to work from home.
Currently, their U.S. based locations for call centers are in Dallas, TX; Salt Lake City, UT; Hibbing, MN; and Atlanta, GA.
The company pays you around $13 per hour salary, which is eligible for a raise every six months. Besides, you enjoy travel privileges for any destination that Delta flies to, discounts on vacation packages, and reduced airfares.
American Airlines is the largest airline in the United States, which is why they have the most work from home positions available year-round.
Most of the opportunities are for reservation agents. You must live in or near Dallas or Ft Worth, TX, Miami, FL, Cary, NC, or any of their other centers so you can come for the personal interview and 10-week, on-site training.
After your training, the company allows you to work from home provided you commit to working around in shifts (including nights, weekends, and holidays).
Pay is around $12 an hour with opportunities for raises, every 6 months. The other major benefit is free or discounted travel for you and your family. Plus, you also receive discounts for hotels and rental cars, making vacations much more affordable.
Similar to Jet Blue, Southwest has grown to become the world’s largest low-cost airline, having headquarters in Dallas, TX.
Aside from the regular reservations and customer support positions, Southwest Airlines offers other flexible jobs like QA analysts, email marketing, human relations, and more. However, qualifications for those jobs differ from usual customer service jobs.
The company pays from $12 to $20 an hour, depending on the position. The travel benefits with Southwest are pretty amazing. You receive free unlimited travel privileges for yourself and eligible dependents.
The company also has pass agreements with other airlines that you can take full advantage of. Besides, you also get discounts from rental car agencies and hotels.
The third-largest airline in the world, United Airlines has headquarters in Chicago, IL.
Other locations include Los Angeles, CA; Washington DC; Newark, NJ; Denver, CO; San Francisco, CA; Salt Lake City, UT, and Houston, TX. So you can expect the jobs in and around these locations.
United Airlines hires reservation agents for both full-time and part-time remote positions. Other jobs include customer service, human resources, and information technology.
Though the positions are remote, you must undergo on-site training at one of their hubs or call centers.
Travel benefits include unlimited standby tickets and discounted fares on all United routes.
6- Jet Blue
Jet Blue is one of the newest players in the airline industry. People considered it as one of the most cost-effective ways to make air travel.
The company has headquartered in Long Island City, NY, and serves 100 destinations across the U.S., Caribbean, and Latin America.
Jet Blue offers remote-jobs mostly for reservation agents at their centers in Salt Lake City, UT, and Orlando, FL. Some other home-based positions they offered in the past are for customer support, in-house IT support, and receptionist.
The company prefers at least two years of customer service experience. If hired, you must attend the Jet Blue University for training at their Orlando campus.
Employee benefits include paid time off, health insurance, 401K plans, and an employee stock purchase plan.
Besides, you and your dependents can fly for free on the airline. After six months, you also qualify for some additional travel perks.
Though based in the UK, Virgin Atlantic has office locations throughout the U.S.
They do occasionally post jobs for remote reservation agents. Other positions include freelance account manager and public relations manager.
The travel perks include travel opportunities with Virgin Holidays and other travel partners.
You also take part in the Virgin Group discount scheme, giving you reduced prices to Virgin products and other travel companies.
Spirit is yet another low-cost carrier headquartered in Miramar, FL, but operates out of Ft Lauderdale. It flies to over 50 destinations throughout the United States, Mexico, the Caribbean, and Latin America.
They occasionally offer remote jobs such as service desk analysts, support analysts, reservation, and customer service agents.
Hawaiian Airlines is the largest airline in Hawaii, headquartered in Honolulu, Hawaii. The airline has six international destinations across several countries and serves over 145 million travelers annually.
The company occasionally posts remote jobs on its career page, and some jobs offered in the past are for reservation agents, customer service agents, and operation managers.
10- Allegiant Travel
The company got founded in 1997 and has headquarters in Las Vegas, Nevada. Allegiant Travel offers airline services across the US. They also offer charter travel options across the US, Mexico, and Canada.
Besides their low-fare airfare, travelers also know Allegiant for their offers on hotel discounts, destination activities, and other travel tools for people looking to get-away to world-class destinations.
The company offers remote positions for reservation agents, ground operation agents, and customer service agents.
How Much Can You Earn With Work From Home Airline Jobs?
As you can figure out from the above list of companies, most of them offer jobs as reservation and customer service agents. The pay ranges between $10 to $20 per hour.
These jobs are mostly entry-level so you can’t expect high wages, but most of the companies provide regular increments every few months. So, the more you stick to a company, the more your pay grows.
Besides, people with bilingual abilities can expect above-average pay. Technical and service desk positions require more skills and experience and thus pay more.
Other Benefits Of Work From Home Airline Jobs
Besides the hourly pay, most of the airline companies offer additional benefits to their remote employees.
These benefits (available to full and part-time employees) vary from company to company and may include:
- Personal and family travel privileges
- Life insurance
- Health insurance
- Dental insurance
- Vision care insurance
- Wellness programs
- Sick pay
- Paid vacation
- Leaves of absence
- Personal adventure and excitement
- Employee stock purchase plan
- And more
Challenges Of Work From Home Airline Jobs
Though work from home airline jobs come with several benefits, there are some downsides.
- Most airline companies are going through a financial crisis because of COVID-19. They have grounded several flights as not a lot of travel is happening. So, there is a direct impact of the open job positions currently in the market.
- These airline home-based jobs don’t always have open positions. So, if this something you really want, you must keep checking the job boards for each airline to apply.
- Many airline companies require you to work onsite for 3 to 4 weeks before allowing the work from home. So, the companies prefer candidates living within a certain distance of their operating offices. In case you have issues attending on-site training, this option may not work out well for you.
- Even if you work from home, the companies may assign a shifting schedule that might eat up your weekends, holidays, and evenings. You must be available to work as per the airline’s schedule. So, though these are remote airline jobs, they are not flexible.
- These airline jobs from home are primarily entry-level positions. So, you are looking to make somewhere between $10 and $20 an hour that is slightly below average.
- Currently, almost all the work from home airline jobs are for US residents. So, people from other countries may not get this opportunity.
Work from home airline jobs may seem to start with low pay, but it’s a legitimate way to earn money online. Besides, you get added travel benefits. So if you are big on traveling, you will love all the perks these jobs bring along.
The latest trends in the growth of remote airline jobs suggest it’s only a matter of time before other U.S. based and other major international airlines join in. That means even more opportunities.
Yes, you need to be in the right location geographically. But if you are, why not go for it?
That’s it from me. Now, it’s your turn to try these work at home airline jobs and share your feedback comments.
If you have questions, please feel free to reach out. I am glad to answer your queries!
Best of luck!